Housekeeping Supervisor

Hiring Requirements

-One year housekeeping supervisory experience in a hotel environment preferred.
- Minimum one to two years previous cleaning experience, preferably in a 4 or 5 star hotel.
-Knowledge of proper cleaning techniques, requirements and use of equipment.
-Knowledge of proper chemical handling.
- Ability to obtain a "Diploma of Housekeeping Efficiency" within the first six weeks of employment.
- Ability to utilize customer service skills by exercising authority
- and discretion to satisfy guests in a manner consistent with Royal Caribbean
- International's Gold Anchor Standards.
- Knowledge of policies and practices involved in the human resources
- function. Ability to manage the international staff in a positive and
- productive manner by motivating, developing and managing employees as they
- work. Ability to utilize and administer the disciplinary action process
- through coaching and counseling to improve performance or terminate employment.
-Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel and Word or related programs.
-Completion of high school or basic education equivalency required

Language Requirements

-Ability to speak English clearly, distinctly and cordially with guests.
-Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive
instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.