Job expirat
PURPOSE OF THE ROLE: Performs sales and marketing activities for online channels for fixed and mobile services. Contributes to increase the use of core business channels (Cosmote.ro, Romtelecom.ro, etc.) and develops special projects related to e-business Department, designed to contribute to the business plan.
PRINCIPAL ACCOUNTABILITIES:
Maintains high standards within all e-selling activities monitoring the daily sales activities;
Contributes towards solutions for identified problems deriving from daily e-activities, as well as solutions to Customers’ problems, following the company’s policies;
Participates in achievement of the set targets bringing forth proposals for achieving the e-sales targets;
Coordinates sales & marketing e- activities together with relevant departments as such: Marketing Communication, Product marketing, Logistics, Customer Care, Finance.
Ensures the implementation of the financial procedures requested for completing an optimal e-selling process;
Develops and manages e-marketing activity across digital channels
Maintains activities on social media networks
Develops and implements both customer and transport provider referral schemes
Ensures the development of the site’s usability in cooperation with development team
Is responsible for online campaigns for them to be consistent/ aligned with offline marketing activities;
Performs analysis and monitoring online/ web activities;
Designs and implements direct mail & e-marketing campaigns
Monitors the market tendencies and innovations in the online advertisement market in on-line mass-media and implements the best and the most efficient methods which optimizes revenues from online channels;
Prepares quantity and quality result reports to the manager of the e-activities
Provides sales and forecast reportsrequested by the management, which reflects sales/services outcome;
Informs the Direct Superior upon the activities performed and the achieved results, the challenges that might appear as well as the proposed corrective actions together with the planned activities;
Education:
University degree (Marketing/Business administration desirable)
Working Experience
Previous experience in a similar position or at least 3 years minimum previous experience in Telecom Sales or Retail marketing role
Knowledge, Skills & Abilities
CMS Website accessibility/ user experience knowledge
Google Analytics knowledge
Content writing knowledge
Ability to lead campaigns in order to significantly boost business uptake
Deployment and measurement of email campaigns
Customer segmentation and agency coordination
Market and product knowledge within the telecommunication field
Knowledge of operating and maintenance principles and procedures.
Very good level of English (written and spoken),
Excellent knowledge of Microsoft Office, Excel, Power Point
Organised, proactive and the capable of multi-tasking in order to hit deadlines
Ability to organize and plan the activities and resources
Very good ability to manage complex tasks
Good analytical and planning skills
Team worker, creative, highly self-motivated and flexible, complex decision style
Analytical thinking and results oriented person
Prove excellent communication and interpersonal skills
Ability to work under pressure in order to meet the deadlines
Initiative and enthusiasm towards high quality Customer Service and satisfaction (communication, attitude, approach, solution)
Reporting and presentation abilities
Objectivity in evaluating the results
Ability to analyze and solve problems
COSMOTE Romania, member of the Greek-based COSMOTE Group, was launched in December 2005 with the purpose of making mobile telephony accessible to all Romanians. COSMOTE Romania is committed to changing the mobile communications landscape for the benefit of the Romanian consumer by offering competitive services at the most affordable and accessible tariffs. Sharing COSMOTE Greece corporate philosophy, COSMOTE Romania brings to the Romanian market the Group s vision, creativity, commitment and customer centric philosophy. COSMOTE today has the widest presence in South Eastern Europe in mobile telephony, offering its customers clear benefits, quality of service and value for money. COSMOTE Romania is committed to bringing the same level of satisfaction and success to the Romanian market. The company s management team consists of highly qualified experts from the mobile telecommunications industry and key executives from Greece and Romania instilling wealth of technical, commercial and brand development knowledge. COSMOTE Romania is one of the most active employers on the market, expanding its team by 50% from 400 in December 2005 to 600 at the end of August 2006. Under the slogan - Together We Grow- , COSMOTE Romania s employee philosophy is focused on combined professional development and company growth, teamwork, innovation and enthusiasm. For more information, please access www.cosmote.ro.
