Fraud Specialist

Cosmote Romanian Mobile Telecommunications

10-12-2006 | EXPIRA LA 16-12-2006

Job expirat

RESPONSABILITATI

- Prevent fraud cases through implementation of necessary checks and alarms.
- Detection, investigation and solving fraud cases, accomplishing different tasks in order to reduce financial losses; investigation of roaming fraud cases, dealer fraud cases and any other fraud attempts.
- Responsible for risk assessment of the new products or new activations.
¿Investigate denial responsibility claims.


CERINTE

- University degree.
- Previous experience in fraud area for at least 1 year (expertise in GSM fraud will be a plus).
- Previous experience in telecommunication field for at least 1 year.
- Excellent communication and negotiation skills;
- Attention to details, results ¿oriented and problem solving attitude;
- High energy, positive attitude, stress tolerance.
- Customer oriented, ability to maintain professionalism in confrontational situations.
- Fluency in English.
- Good knowledge of MS Office.


DESCRIEREA FIRMEI

COSMOTE Romania, member of the Greek-based COSMOTE Group, was launched in December 2005 with the purpose of making mobile telephony accessible to all Romanians. COSMOTE Romania is committed to changing the mobile communications landscape for the benefit of the Romanian consumer by offering competitive services at the most affordable and accessible tariffs.

Sharing COSMOTE Greece corporate philosophy, COSMOTE Romania brings to the Romanian market the Group¿s vision, creativity, commitment and customer centric philosophy. COSMOTE today has the widest presence in South Eastern Europe in mobile telephony, offering its customers clear benefits, quality of service and value for money. COSMOTE Romania is committed to bringing the same level of satisfaction and success to the Romanian market.

The company¿s management team consists of highly qualified experts from the mobile telecommunications industry and key executives from Greece and Romania instilling wealth of technical, commercial and brand development knowledge. COSMOTE Romania is one of the most active employers on the market, expanding its team by 50% from 400 in December 2005 to 600 at the end of August 2006. Under the slogan ¿Together We Grow¿, COSMOTE Romania¿s employee philosophy is focused on combined professional development and company growth, teamwork, innovation and enthusiasm.