Job expirat
MG International
My client is Multibillion Dollar multinational IT Company specialising in computer hardware solutions. Their products are very well known everywhere across the globe and you must know them too!
We are currently looking for a Norwegian speaker for the exciting position of Customer Care Reception based in Budapest, Hungary.
If you are thinking of experiencing Eastern Europe, you cannot miss this fantastic opportunity!
Budapest is one of the most amazing cities is the Eastern Europe.
Please note that the company provides Relocation Package for successful candidates!
Working hours:
• Normal hours of work are 40 hours per week
• Opening hours 06:30-17:00 depending on desk
• Some out of hours on call work might be required
Responsibilities:
• Respond to inbound and outbound customer calls
• Log and validate customer details and other information to the relevant systems
• Correct and quick responsiveness within the agreed timeframe without compromising quality
• Routing case & liaise with appropriate department to ensure correct solution.
• Maintaining quality service standards.
• Keep customer satisfaction as high as possible
• Keeping manager informed about the progress of a case
Location: Budapest, Hungary
Salary: 11555 Euros gross per year plus 462 annual bonus
Type: Full time, permanent
Experience required: 1-2 years
Category: Multilingual, Call Centre, Technical Support
Subcategory: Technical Support / Customer Service
Start date : ASAP
Candidate Requirements:
The ideal candidate has previous experience in customer service in a fast-paced environment. You will have excellent telephone communication skills.
• Fluent German written and spoken
• Very good English
• Multitasking skills
• Excellent communication skills
• Ability and willingness to work in a team
• Able to work effectively under time pressure
• Call centre experience an advantage
Meghen Group is the leading global expert in contact centre recruitment. With over 10 years experience of recruiting roles for some of the largest global leaders, throughout Europe, we understand the needs of the markets in which we operate in.