Technical Support Engineer for IMS-VOIP

Adecco Romania

05-11-2013 | EXPIRA LA 05-12-2013

Job expirat

RESPONSABILITATI

In this position, you will be responsible for the maintenance of IMS platform Voice over IP System and Services. You will take part in building up a new support group in close collaboration with our managed services departments, as well as operating the existing services. You will work closely together with the Engineering and Marketing departments
Operation and maintenance of IMS platforms or Alarms, faults / abnormal conditions
Fault Diagnostics, Preventive Maintenance of IMS nodes
Incident and Problem Management (3rd Level Support, cooperation with managed service teams)
Coordinating with other section of engineering and related teams of planned events, planning and execution of modifications and upgrades
Detailed problem analysis and trouble shooting
Defining and changing of all type of IMS data like IP routing change, modification of HSS user data
SS7 , ISUP, SIP, H248/MEGACO, Diameter signalling and protocols configuration change
Analysis of traces, localization of data and code problems
Definition of workarounds
Knowledge in configuration of switching subsystems
System backup /restore from backup files
Knowledge of patch loading
Understanding of complex inter-working scenarios
Regular on-call duty (24x7)


CERINTE

Degree diploma related to Telecommunications, Electronics, Computer Science or equivalent relevant experience
At least 3 years experience on Technical Support
Experience with Ericsson Switching Systems
UNIX and IP strong basis
Experience in TDM network core elements will be a plus
Database experience (MySQL, Radius, Diameter etc) and scripting knowledge will be a plus
Strong team player, customer-service oriented, with the ability to efficiently solve complex problems
Highly motivated to constantly and efficiently adapt his knowledge in a fast changing environment, with good analytical skills and logical thinking ability
Excellent communication skills, English language is mandatory


BENEFICII OFERITE

Competitive remuneration package;
Medical package, sport and wellness benefits, meal vouchers and extra daily allowance
Extra vacation days
An excellent opportunity to develop your career;
A chance to use and develop your language abilities and technical skills
Friendly and professional work environment within a multinational company


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


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