Job expirat
The Recruitment Team Lead is responsible for daily supervision of a team (e.g., delivery, process, business operations). He/she manages the workload of the team, may make work assignments, and has responsibility for developing team members. This job also operates as a subject matter expert and may be the escalation point for issue resolution and customer escalations. The job manages effective internal/external client relationships within a defined area of responsibility, and builds client relationships in the wider group or unit. This job also exercises consistent judgment and discretion with work directly related to management policies and the general operations of the business.
Business Operator
- Interpret day-to-day business objectives and prepare/execute operational practices/work programs. Ensure proper execution of processes by team;
- Plan, design, manage and measure the success of global recruiting projects, build a collaborative relationship and partner closely with external and/or internal client and stakeholders, thus enabling operational efficiencies in recruitment delivery and lead high-impact, multi-country recruiting initiatives;
- When needed, review all incoming work for clarity, provide clear work directions, e.g., determine level of assistance required and respond appropriately;
- May also be responsible for the development, implementation and functionality enhancement for recruitment system and functional components, i.e. general usage, content and reporting;
- Demonstrate expert knowledge of Recruitment processes and related systems to effectively perform responsibilities;
- Make decisions about the day-to-day operation of the group, including management of work assignments and information between reports as well as approach regarding workload, equipment, staffing, and scheduling;
- Oversee and take responsibility for the achievement of the Global Recruiting Metric targets;
- Be updated with recruitment best practices, channel management activities, potential use of new sourcing channels and techniques;
- Ensure the recruitment process/lifecycle is completed in a fast, efficient and professional manner at all times, minimizing the time to hire and cost;
Value Creator
- Anticipate, identify, and assess complex issues/problems. Develop and implement a corresponding plan of action to bring the situation to resolution. Communicate changes to direct manager and assist other team leads with resolutions, as needed;
- Identify, document, and review opportunities for team improvement in procedures/processes/standards to gain cost-effectiveness and efficiency;
- Meet with project managers on large or complex projects to determine format, plan the project timeframe and estimate the project’s overtime needs;
- Perform analysis of quality audits; analyze results and develop process improvements to maintain quality deliverables;
- Assist with providing operational statistics and escalate operational issues to direct manager.
People Developer
- Plan and facilitate weekly/daily (as required) team calls/meetings. May present and facilitate at group meetings and new hire integrations; may develop presentation content;
- Create annual team objectives with direct manager approval. Monitor and coach team to meet objectives;
- prepares, coordinates and conducts performance appraisals, and counsels employees on career and performance/disciplinary issues;
- May participate, either voluntarily or through direct manager’s request, on task forces, process teams, committees and special projects.
- Demonstrated expertise in Recruitment area;
- Coaching/mentoring skills;
- Demonstrated issue management/problem solving skills;
- Discretion, professionalism, confidentiality and judgment;
- Strong customer service skills;
- Strong organization skills, attention to detail and follow through to resolve any outstanding issues;
- Strong time management skills;
- Advanced written and verbal communication skills; manages internal and external/client communications with individuals at all levels;
- Ability to function effectively as a team member and organize work activities for others on the team;
- Ability to adapt to changing environment and support of multiple clients;
- Ability to develop /analyze/interpret data, rationale for alternative solutions to problems and take appropriate action;
- Ability & interest in training other team members;
- Ability to implement business solutions addressing specific needs of functional area or process, by researching Best Practices;
- Ability to set and strive to achieve specific, measurable, and challenging goals;
- Ability to motivate and develop people with a variety of development goals with minimal assistance from direct manager;
- Ability to anticipate and identify emerging issues and act upon those that may affect areas of responsibility and affect other teams;
- Ability to implement new approaches, methods, alternatives, or solutions and identify potential impacts in their own as well as others area of responsibility;
- Advanced knowledge of company standard software. E.g. email, Internet Explorer, Microsoft Office Package ;
- Ability to communicate appropriately with people at various levels, both in formal and informal settings;
- English Fluent, any other language is a plus;
- Minimum 5 years work experience preferably with previous managerial experience;
- Minimum 3 years work experience in Recruitment area, with proven expertise in technical recruitment;
- BPO Experience preferably.
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
