Job expirat
• Applications analysts support end user in day by day operations with specific HR applications;
• Take in charge the calls, collect information applying check list;
• Classify requests and handle L2/L3 requests
• Research of required information using available resources, user guides and match complaints with Known Errors and Problems;
• Support in using application functionalities, identification of possible workaround.
• Fluency in English
• University graduate, technical field would be a plus
• Relevant experience in similar activities for at least 1 year
• Proficient in relevant computer applications (internet explorer, Outlook usage, Microsoft Office);
• Verbal and written communication skills;
• Listening skills;
• Problem solving and analysis;
• Customer service orientation.
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is one of the world’s leading companies providing consulting, technology and outsourcing services, with approximately 289,000 people serving clients in more than 120 countries. We work with our clients to help them find ways to become more successful in every part of their business, from strategic planning to day-to-day operations. We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.
