Hella is a globally positioned, independent family-owned company with 23,000 employees at 70 locations in more than 30 countries. The Hella Group develops and manufactures lighting and electronic components and systems for the automotive industry, and still has one of the world’s largest trade organizations for automotive parts, accessories, diagnosis and services. Complete vehicle modules, air-conditioning systems and vehicle electrical systems are produced in joint venture companies. With more than 3,500 people working in research and development, Hella is one of the most important innovation drivers in the market. In addition, with sales of 3.6 billion euros in fiscal year 2009/10, the Hella Group is one of the top 50 automotive parts suppliers in the world and one of the 100 largest German industrial companies.
Customer Order Specialist - German speaker Timisoara , West Romania

Your Responsibilities: You will be working within HELLA Corporate Center Romania which operates and administrates the company's business divisions. You will control, monitor and improve the whole logistics chain for individual aftersales service parts with the aim of maximizing availability and customer service as well as minimizing the logistic costs. You will monitor, control and clear incoming EDI-orders with customer, sales coordination and internal logistics departments. You also need to track the availability customer‘s desired delivery date and quantity including customer forecast and firm orders. You will have to provide proactive customer information in case of possible delays and takeover of bottleneck management. You will propose and monitor alternatives delivery dates and quantities. You need to plan and release customer shipments under consideration of transport costs, delivery times and shipment priorities. You will monitor scheduled shipments, in order to prevent delays due to missing and/or incorrect pre-advisement of the forwarder. You need to control customer advanced shipping error notifications and analyze root causes and apply counteractive measures if applicable. You have to identify current and upcoming backorder situations including start-up and relocation management. You will manage bottleneck resources in plant in close collaboration with customer and other demand carriers. You should define and manage overstoc creduction activities with customer, material planer, production plant and KAM. You need to periodic analyze overstocks based on coverage level and upcoming orders as well as ad hoc overstocks risks caused by parts to be discontinued or relocated. Furthermore you will verify complains and identify root causes and defining and implementing counteractive measures.

Your Competences: In order to be successful in this position you must have a university degree. You need minimum  2 years experience in logistics field. You should have very good understanding of logistics processes.  Fluency in both English and German languages is mandatory, French language skills represent an advantage. You also need work experience with SAP - SD, MM, PP, DataWarehouse and very good knowledge of Microsoft Access and Excel. You also need very good negotiation and analytical skills.

How do you see the future? Actively shape it with us! Because we are looking for and developing talented employees who want to put their ideas into effect within the innovative working environment of a global family enterprise. Please send us your application - preferably via our career pages - including your salary expectations and the reference code HRO-CC-GH

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