Tech support for relational database/SQL software

LATiTUDE365

16-04-2015 | EXPIRA LA 18-04-2015

Job expirat

RESPONSABILITATI

Full-time position
9am-6pm Central European Time
Work from home position, later we may provide an office.
You will need a computer, and good internet connection. We might be able to provide a computer as well but prefer someone who has one, at least for the first several months.
Training: All necessary training for the job will be provided.

DUTIES WILL INCLUDE:
Customer support
Tech support

Functional support
Setting up software for new clients and updating clients to new versions

changing settings (account names, chart of accounts, usernames, passwords etc)

Software testing
Learning the code to possibly later help with debugging and development.
Possibly maintaining Windows server
Maintaining documentation: user manual, procedures, description of new features etc
Project management
Assisting both partners


CERINTE

JOB REQUIREMENTS

REQUIRED:
English - perfect written and spoken

IT degree

Knowledge of Relational Databases (preferably Filemaker!!)

Windows troubleshooting
Knowledge of Functional Programming Paradigm
Familiar with Data Flow Control Language

SQL

HTML
Great attention to detail !!!
Good communication skills
Problem solving skills

Very organized

WOULD BE A PLUS BUT NOT REQUIRED:
Software Quality Assurance

Windows 2012 server maintenance

Development in Filemaker
Mac troubleshooting
Understanding basic accounting/bookkeeping
French language, other languages


DESCRIEREA FIRMEI

Latitude365 provides a very easy to use and understand cloud-based accounting software designed for managing operating expenses for yachts. It is a database built in Filemaker, is not browser based – it is a downloadable application that synchronizes to the server.
The company was founded in 2009 in the US and is now building its presence in Europe. We already support clients in the US, Monaco, France, United Kingdom, Germany, Russia and more. You can find more information on our website: www.latitude365.com/demo