Job expirat
Overall responsibility for managing retail clients’ relationships, offering clients banking products, in line with the policy in place for Retail clients sector.
-Promote the ING retail banking offer to all retail clients addressing the branch directly;
-Ensure a proper identification of the client - according with the ING guidelines and also with the local regulatory authority;
-Ensure clients receive the proper documentation for relationship/product opening; responsible to ensure that all relevant client documentation is correct and complete (including authorised signatures);
-Offer competent advise to clients on banking products and services, in order to optimally meet their needs and requirements;
-Offer competent advise to clients in using the ING’s terminals (ATM+, AST);
-Maintain relationships with the Offices in the respective geographical area;
-Maintain the existing client relationships and ensures that clients are fully served;
-Promote the retail offer to ING corporate clients by means of presentations addressed to the employees of these clients, in co-ordination with the branch manager, as per the latter request;
-Deal with VIP and/or PWMT clients and key individual clients allocated to the branch;
-Responsible for maintaining up to date and complete client files, including copies of the relevant legal documentation, call reports, correspondence, etc.
-Follow up on market and product developments.
-Economic Background;
-Preferably banking experience, client oriented, sales -experience is a plus;
-Team player;
-Organized person;
-Accurate;
-Selling skills.
ING Bank Romania is part of ING Group, a global financial services company of Dutch origin with 150 years of experience, providing a wide array of banking, insurance and asset management services in 59 countries, having over 114,000 employees.
ING Bank Romania celebrates 14 years of presence on the Romanian market, being the first international bank to open a local branch after 1989. ING Bank offers products and services to individuals, families, small businesses, large corporations, institutions and governments.
ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people.
At ING people who deliver results will be fairly recognized and rewarded. People with the right mentality enjoy an unbeatable combination of challenges and early responsibility. And people joining ING will be connected to a wealth of training, development and career opportunities. Combine all of these and you’ll have ‘what’s in it for me’ for new recruits.