Technical Support Engineer with Italian

Zebra Technologies

22-11-2016 | EXPIRA LA 24-11-2016

Job expirat

RESPONSABILITATI

Who we are and what we do?
Since its founding in 1969 Zebra Technologies has become a global company whose products are helping in more than 100 countries all over the world. https://www.zebra.com/gb/en/about-zebra.html. In 2014, Zebra acquired the enterprise business of Motorola Solutions, thus expanding its portfolio. Zebra is now a leading brand in barcode printers, barcode scanners, RFID technology, handheld computers, wireless solutions and many more. We tailor to the needs of our customers drawing on our long-standing experience involving innovation, quality and vision.

What can you look for?
- You will gain a high degree of technical competence and expertise on the scanning, wireless networking and mobile computing families of products (in the area of design, functionality, technical specifications)
- You will escalate cases to Level 2 support representatives by fielding questions and providing technical information on support issues, product compatibility, and customer configurations.
- Providing technical training (Shadowing) for newcomers
- You will achieve great result by sustainable self-development of Technical skills, new products and producing training documents for other team members.
- Process any special requests


CERINTE

Who are we looking for?
We require:
• Interest in Technology and willingness to learn and develop new skills
• Upper-intermediate English (min B2)
• Italian on advanced level
• Strong problem solving skills and effective communication with customers in troubleshooting technical issues over the phone
• Autonomous, creative team player in a multicultural environment
• Goal-oriented personality
• Strong communication skills

We will appreciate:
• Previous experience in Support Center / Helpdesk environment
• Networking and/or Wireless infrastructure skills
• Knowledge of mobile computing technologies and operating systems
• Knowledge of remote tools


BENEFICII OFERITE

• Competitive salary and target driven bonuses
• Satisfaction from executing a job that influences millions of other people
• Continuous training and development
• Language courses
• 5 weeks of vacation
• Pension and Life Insurance
• Health benefits
• Contribution to lunches

technická podpora, technik, IT pracovník, IT servis, technickoadministrativní pracovník, pracovník call centra, zákaznický servis, péče o klienta


DESCRIEREA FIRMEI

Zebra Technologies is a global leader respected for innovation and reliability, Zebra offers technologies that give a virtual voice to an organisation's assets, people and transactions, enabling organisations to unlock greater business value.