Job expirat
FA (Work Force Administrator)
The role
One of our UK business units operates a Shared Service model to deliver high quality, professional and customer driven Human Capital (HC) to the UK firm (c15000 employees).
Within this model HC Customer Service undertakes a variety of HC transactional processes to agreed Service Level Agreements to support the strategic needs of the business. This role offers the opportunity to work within a team, on a variety of administrative areas and would be an excellent opportunity for personal development.
Our WFA department will have 5 teams whose activity will gravitate around
Life Events
GM
Leavers
Holiday
Absence Administration
Life Events
* Managing employee Maternity and Paternity records data base
* Flexible working contacts (Full time/ Part Time)
* Information Choices if an employee has a life style change
* Working with payroll to ensure that employees receive the correct payment
GM
* Responsible for maintaining and managing an employee’s global mobility records (Transfers)
* Ensuring that transfer letters are sent and approvals are obtained from managers
* Updating the employees Orbit records to show the effective transfer information
Leavers
* Managing the leavers database
* Updating the system once an employee has terminated
* Informing payroll regarding any payments or deductions that need to be made
* Speaking with HR and People managers to ensure employee has returned all the client’s property
Holiday
* Responsible for maintaining and managing the client’s employee holiday records
* Carrying out holiday adjustments should an employee need to have days added or removed
* Working with the Choices team to ensure that employees have a maximum of 30 days
* Working with payroll and leaver team when an employee leaves, to ensure they are paid for any untaken holidays
Absence Admin
* Responsible for maintaining and managing the client’s employee absence records
* Absence administration is different to holidays
* Contacting HR Managers regarding an employee’s long term sick leave
* Working with payroll to ensure that the employee sick/ special pay is correct
Our future colleague should have relevant experience on an administrative role, preferably in the HR field.
The following skills are required for this role:
An advanced level of English
Intermediate experience in Microsoft Office Suite especially EXCEL
Effective customer service skills i.e. follow up on requests with internal and external clients
Strong attention to detail
XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 600 professionals in 2 high-tech centers in Romania.
We are located in Iasi and Oradea and we have offices in UK, Italy and Albania.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.
Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.
For more information see our web site: www.xlworld.eu
