IT Support Technician

RESPONSABILITATI

Information technology (IT) support technicians provide technical advice and support to help people use computer software and hardware effectively. Maintains computing environment by identifying system requirements; installing upgrades; monitoring system performance. Establishes and maintains network performance by building net configurations and connections; troubleshooting network problems.

Information Specialist Job Duties:
• Installing and configuring computer hardware operating systems and applications;
• Developing, monitoring and maintaining computer systems and networks;
• Offer remote support to local users on premises or using remote tools to help set up systems or resolve issues in remote location;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion;
• Prioritizing and managing many open cases at one time;
• Testing and evaluating new technology;
• Escalate more complex issues to the relevant IT Support members;
• Provides information by answering questions and requests.
• Maintains quality service by establishing and enforcing organization standards.
• Contributes to team effort by accomplishing related results as needed.

CERINTE

DESCRIEREA FIRMEI

Asset Portfolio Servicing Romania SRL este o companie specializata in recuperare debite, cu sediul central in Republica Ceha, avand deschise sucursale in 5 tari din Europa de SE: Cehia, Slovacia, Polonia, Serbia si Romania. Recrutam persoane proactive care sa faca parte din echipa APS Romania.