15-03-2012 | EXPIRA LA 14-04-2012
Job suspendat de catre administratorul site-ului
Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact;
· Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary
details or error messages;
· Proactive flagging incidents where no knowledge solution was found;
· Meeting or exceeding the level of Service when responding to all incoming incidents;
· Accurate and timely hand off to other resolving teams.
· Excellent French language skills both verbal and written;
· Excellent Italian language skills both verbal and written;
· Professional telephone manner;
· Basic experience in Windows NT/2000/XP, MS Office, MS based applications;
· Basic technical support experience an advantage but not necessary;
· Flexible, well-motivated team player, ability to work under pressure;
· University level preffered.
Our client offers a competitive salary & benefits package, a supportive international team environment and the opportunity to develop your career with one of the world’s most respected IT companies.
To apply, please send your CV in English to:
andreea.ilea@lugera.ro
...Lugera & Makler, can I help you?
...enthusiastic and gregarious! ...helpful and present! ...young and smart! ...ah, almost forgot: also good-looking!...
This is in a nutshell the Lugera & Makler team in Romania. Like our colleagues in the Netherlands, the Czech Republic, Armenia, Poland and Slovakia, we are a bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
You will find with Lugera & Makler the most wonderful HR company, long-term commitment, full-time dedication on the job, as well as the most extraordinary parties ever.
Whenever in need of a genuine & devoted long-term partner and friend, call us! ...You will sense the eagerness in our approach to be flexible, highly innovative, sharp, non-traditional, supportive and pro- active...! You will feel we are here for you...!
...Thank you for calling Lugera & Makler! ... and paramount important: THANK YOU FOR BEING THERE WITH US!
Address: 98, Vulturilor Street, Grawe Building, 1, 3, 4 floors Bucharest
mailto: office@lugera.ro;
Phone: +40 (0)21 3187120, 0800 410 510, 0800 801 001,
Or in Brasov, Ploiesti, Timisoara, Arad, Iasi, Cluj, Craiova - office@lugera.ro.
In urma furnizarii datelor cu caracter personal, conform legii 677/2001 beneficiati de dreptul de acces, interventie asupra datelor, dreptul de a nu fi supus unei decizii individuale.
Totodata aveti dreptul sa va opuneti prelucrarii datelor si sa solicitati stergerea acestora.
Prin inregistrarea acestui curriculum vitae sunteti de acord ca Lugera&Makler sa prelucreze datele cu caracter personal declarate.
