Job expirat
- Team management responsibilities ;
- Build the identity of the team and the TEAM;
- Coordinate the research agents and all activities in the team;
- Track the personal and professional development of your agents;
- Coach each member of your team;
- Presence at the Management Meetings, meetings with the customer;
- Communication with the Customer;
- Presence at the Preparation Meetings, Team Building and Planning Moments together with the Management Team;
Individuals should provide evidence of experience and results in:
- Telemarketing industry
- Customer Service
- Interest and knowledge of IT field
- Working in Excel especially with databases, graphics and interpreting them
- Foreign Languages: English + other languages
- Leadership skills
- Team management skills
- Project management skills
- Communication skills
- Results orientation
- Solution oriented
- Adaptability
- Flexibility
- Empowering
- Creativity
- Team player
Professional and pleasant working environment within a multinational company
Competitive salary
Periodical, intensive and free technical training
First-class working conditions, latest hardware available
XL World is one of the leading and fastest-growing Outsourcing companies in Romania. We employ close to 1.000 professionals in 3 high-tech centers in Romania.
We are located in Iasi, Bacau and Oradea and we have offices in UK and Italy.
We provide multi-lingual services to the largest multi-national companies in the areas of Customer Care, Marketing, IT and Back-Office.
Our work environment is higly dynamic and results-oriented.
We heavily invest in training and development of our employees.
For more information see our web site: www.xlworld.eu
