Job expirat
- The Services Manager directs service department's activities. Is responsible for developing and directing a team of Services Engineers who exemplify the highest level of quality and customer service.
-Coordinate all software &hardware interventions, from troubleshooting to network administration, accordingly to client’s needs and agreement.
- Meet or exceed the company’s performance standards for quality and speed of service to our customers.
- Sets policies, procedures and performance standards for all Service Engineers teams and Partners. Evaluate performance of Service Engineers teams and Partners.
-Identify and develops business relationships with national wide service partners.
-Proven experience of business to business relationship, services key account management, team management, budgeting.
-Strong services sales and expense control ability is an advantage.
-Ability to work well under pressure and handle multiple tasks.
- Strong customer service orientation and a high level of professional integrity.
- Strong communication skills.
Although your added value is priceless to us, and your mark will “make a difference”, we’ll try to estimate together the benefits package and the development opportunities that will make you proud to be part of the BRINEL team!
Brinel is one of the most successful IT vendors, with national coverage, focusing on business development through software and hardware solutions, systems integrations and expanding communications convergence