28-10-2011 | EXPIRA LA 27-11-2011
Job expirat
Description of Main Tasks and Responsibilities:
• You will help in liaising with customers – distributors, agents etc – to register their orders, perform checks and follow-up on for a major international company
• Effective and Efficient handling of customer inquiries (stock availability, delivery- times, special production enquiries and preparations, price, technical & marketing issue’s)
• Create orders in SAP/ERP
• Control and monitor the progression of order from input stage, production, allocation and dispatch to invoicing and effected delivery.
• Communication to customers and sales force of stock or, if not available, alternatives including negotiating stock with other countries.
• Follow-up with Logistics/planning/warehouse to ensure smooth delivery
• Correct invoicing of supplied materials
To be part of our internationally team you need to have:
• University Degree
• Written & verbal fluency in Spanish and Portuguese
• Fluency in English;
• Excellent customer focus (phone skills included) and strong commercial skills
• SAP/ERP knowledge is a plus
• Previous work experience preferably Commercial, Logistics and/or Customer Service are not compulsory but would be an asset.
• MS Office User
¿ The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
¿ Extensive training, locally and internationally, will be provided for the jobholder.
Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
