Office Engineer - Location: Cluj-Napoca

PSIHOSELECT

24-02-2016 | EXPIRA LA 25-03-2016

Job expirat

RESPONSABILITATI

PSIHOSELECT performs the Recruitment Process for the following position: Office Engineer

Location – Cluj-Napoca

Responsibilities:

• Draws-up quotes and proposals / quotes solutions to dedicated customers-distributors;
• Draws-up quotes and proposals on behalf of sales engineers;
• Resolves internal and external technical support requests or issues related to product selection, application, specification, installation;
• Ensures proper CRM working in line with company procedures;
• Sizes solutions and applications;
• Interacts extensively with customers and partners via phone and email or directly when requested;
• Focus on achieving customer delight, by providing exemplary service both internal and external to impress the customer in line with expectations;
• Ensure all customer care issues are recorded on the appropriate system (CRM);
• Listens, understands and conveys customer requirements;
• Provides technical support to sales engineer;
• Generates proactive activities to convert R2A business;
• Pro-Actively communicates with the sales engineer to convert R2A business;
• Prepares technical specifications for inquiry as requested;
• Ownership of technical issues, communicates for solving to UK and gives feedback to sales engineer;
• Revises quotations for placing the order;
• Acts as an inside sale for appointed accounts;
• Draws sketches – provides backup quotes with drawings when necessary;
• Identifies and communicates customer's needs and sales opportunities to help future growth;
• Provides status of ongoing projects and future projects;
• Travels as needed with outside Sales Team and Service Engineer (2-3 days / month).
• Takes responsibility for own personal development plan taking into consideration commercial, technical and leadership requirements of the business;
• Engage in the company’s Sales Force development program (online, course attendance and field based development);
• To be familiar with the Staff Guide, Management /Leadership Philosophy and other company policies


CERINTE

It’s a must:
• Bachelor Degree in Technical Field (Energetic, Mechanics, Technology);
• English– advanced level;
• Good communication skills and/or Basic sales skills;
• Ability to assimilate detailed technical information;
• Flexibility and ability to respond to unplanned events;
• Can DO attitude;
• Resistance on stress / Constructive approach under stress conditions;
• Able to learn by his own and from other as well;
• Very determined;
• Fully adhere to the company’s core values.

It’s a plus:
• Minimum 2 years experience in a similar position ;
• Advanced PC Operating knowledge (Microsoft Dynamics, AutoCad or a similar software application);
• Advanced sales skills.


BENEFICII OFERITE

Send your resume at: recrutare@psihoselect.ro


DESCRIEREA FIRMEI

Psihoselect este compania de consultanţă în resurse umane cu o experienţă de peste 10 ani pe piaţa din România. Asistăm firmele în proiecte de recrutare şi selecţie de personal pentru poziţii de top şi middle management.