Job expirat
This is a management role with responsibility for the profitability, client satisfaction, operational delivery, growth and development on a number of key client accounts. The role holder will operate across the Managed Services group, drawing on technical, operational and support resources to deliver within agreed deadlines, resolve client issues and conflict, implement improvement processes and drive revenue and profitability of the account(s). The role holder should be business focused with experience of working across teams and processes, with a good understanding of IT Management.
-Good understanding of ITIL and Prince 2
- Experience in support and managed services operations, from Service Desk responsibilities to technical specialist teams
-A strong understanding of the relationship between IT and Business
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Endava is a well-established IT Services company, with over 600 staff operating from our headquarters in London and offices in the UK (London, Oxford), USA (New York), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau).
We design, implement and manage business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
Endava is a fast growing organisation where you will find an international environment and rewarding opportunities. You will be involved in challenging projects for some of the world’s leading companies and use proven technology practice.
We always aim to attract the most talented IT professionals as well as experienced business specialists. We foster an environment of learning and sharing, encouraging our staff to develop relevant skills and increase performance. We value proactive professionals and support them in developing their leadership talent.
