Job expirat
Manage the profitability of key accounts
Seek out improvements to increase efficiency,
reduce risks and improve client satisfaction Oversee all operational Support and Project delivery
Manage technical virtual and project teams to deliver against client expectations and internal timescales
Own the individual relationships with key client staff to Senior Manager
Manage all client metrics and reporting
Experienced in managing customer relationships, expectations and definition of service levels
Knowledgeable in commercial environments — having commercial awareness, outsourcing knowledge, knowledge of tender process
Comfortable to coordinate projects in a technical environment
Having an IT background or relevant experience within the IT field
ITIL Certified
Proficient in English
Endava is a well-established IT Services company, with over 600 staff operating from our headquarters in London and offices in the UK (London, Oxford), USA (New York), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau).
We design, implement and manage business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
Endava is a fast growing organisation where you will find an international environment and rewarding opportunities. You will be involved in challenging projects for some of the world’s leading companies and use proven technology practice.
We always aim to attract the most talented IT professionals as well as experienced business specialists. We foster an environment of learning and sharing, encouraging our staff to develop relevant skills and increase performance. We value proactive professionals and support them in developing their leadership talent.
