08-03-2013 | EXPIRA LA 07-04-2013
Job expirat
• Provide 3rd Line technical application development support.
• Technical investigation and analysis of incidents, problem replication, fault diagnosis and call closure to customer satisfaction.
• Responsible for the development of technical change requests, defect correction, and product software development for Client applications during Romanian standard office hours.
• Maintain in-depth knowledge of primary products and a good level of knowledge of secondary products.
• Maintain accurate and detailed information relating to customer call logs in Endava/ Client call management systems.
• Liaise with Client Applications Management team in the escalation and resolution of problem situations.
• Undertake work in line with the Procedures and Work instructions of Endava Applications Service and Client incident management system.
• Responsible for the development of technical change requests and product software development for Endava developed applications for Client during Romanian standard office hours.
• Deploy fixes into staging for deployment to production by Client technical teams.
• Java SE knowledge (00P)/ Experience with Java SE;
• SQL (Preferably Sybase);
• UNIX commands (Preferably Sun Solaris and/or Linux);
• Ability to prioritise workload in a highly reactive environment;
• Excellent written and verbal communication skills in English;
• The ability to explain complex problems and solutions to non-technical people;
• Patience and determination to understand and solve an incident (Reproduce a bug, debugging it , fix it);
• The ability to organize workload and to work both independently and as part of a team
• The desire to learn new technologies;
• Written confirmation from your Line Manager that you are releasable from your role in no later than 6 weeks.
• Competitive salary package;
• Training and development within Endava University and team building activities;
• Relocation package for candidates outside our office locations;
• Sport package;
• Medical insurance.
Endava is a well-established IT Services company, with over 600 staff operating from our headquarters in London and offices in the UK (London, Oxford), USA (New York), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau).
We design, implement and manage business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
Endava is a fast growing organisation where you will find an international environment and rewarding opportunities. You will be involved in challenging projects for some of the world’s leading companies and use proven technology practice.
We always aim to attract the most talented IT professionals as well as experienced business specialists. We foster an environment of learning and sharing, encouraging our staff to develop relevant skills and increase performance. We value proactive professionals and support them in developing their leadership talent.
