AGENT BACKOFFICE

SC CONTACTCENTER RO SRL

13-08-2012 | EXPIRA LA 12-09-2012

Job expirat

RESPONSABILITATI

- Solving requests sent by customers by fax or by post; giving standard answers or personalized letters;
- Handle requests from passengers sent over the webform: answering to email sent from customers;
-Handle insurance letters by post or by email- sending passengers documents regarding their flights,documents needed for claims with their own insurance company.


CERINTE

- Good command of English in combination with French or German, especially writing
- Procedure oriented


BENEFICII OFERITE

- Excellent working conditions
- International work environment
- Extensive training and friendly team
- Competitive salary and benefits package
- Opportunities for personal and professional growth


DESCRIEREA FIRMEI

Din martie 2003, CONTACTCENTER RO ofera solutii in domeniul serviciilor call center - outbound (cercetari de piata,telemarketing, sondaje de opinie) si inbound (rezervari bilete de avion, abonamente presa, transferuri de bani, asistenta 24/24 )