Job expirat
The 2nd Level Support Engineer will be part of iQuest TELCO business unit, which delivers value added services to mobile operators. The Support Engineer will have the opportunity to help Mobile Network Operators to run their backend solutions with minimal service interruption or downtime. He/she will have to use good analytical skills and good understanding of technologies and solutions used or developed in-house or by 3rd parties, mastering in-depth knowledge of IP network protocols and other domain specific standards in order to diagnose, find workarounds and in general cope with dynamic customer environments and high expectations.
Understanding of n-Tier application architecture concepts
Server management, application deployment management and maintenance skills
Knowledge of troubleshooting tools and techniques related to networks and systems
In depth knowledge of Linux /Solaris, including shell scripting
General knowledge of JBOSS / Tomcat servers
Familiarity with SQL RDBMS interface and integrated tools (preferably Oracle), ability to create of simple SQL queries is a plus
Expertise in TELCO industry technologies is a plus
Do you also have these qualities?
Team player with good communication skills
Strong wish to learn and grow professionally
Fluency in English
What experience do you need?
A minimum of 2 years’ relevant work experience in a technical support position
Professional development through the iQuest Career Management programme
Trainings/certifications on the latest technologies
Professional and collaborative working environment
Competitive remuneration package
English language courses
For more than 14 years, iQuest has provided exceptional professional services and delivered an extensive portfolio of customised software solutions to many of Europe’s largest businesses mainly in Germany, Switzerland, the United Kingdom and Scandinavia.
With a winning combination of technical expertise and service excellence, iQuest drives long-term business value for leading companies in a broad range of industries such as telecommunications, life sciences, financial services, logistics and media.
Our highly specialised service offering includes software and product engineering, application lifecycle services, business information management, business process management, e-commerce and software quality assurance and testing. iQuest focuses on providing best-in-class solutions that are cost-effective and help our clients maintain a competitive advantage through technology.
Founded in 1998 and headquartered in Germany, iQuest has 6 European offices with local teams in Germany, Sweden and Romania, currently employing more than 400 people.
