19-02-2016 | EXPIRA LA 20-03-2016
Job expirat
• Business responsibility for the operative service in the respective region covering the service processes for repair and logistics in alignment with the regional and central service management functions
• Personnel responsibility for the local service management team
• Design, implementation and maintenance of an efficient and reliable logistics and repair setup
• The management of the external partners (training and further development towards performance and cost excellence)
• B2B and B2C day-to-day business: solving operational problems and handling escalations coming from consumers, dealers, distributors and the client.
Start date: 1.3.2016
Do you want to become a part of well respected, market-leading global organization? Don’t miss a chance to work on interesting and challenging projects for a large and prestigious companies!
We are looking for English and French speaking Manager to join our team of professionals.
Requirements:
• 5+ years of experience in customer service, ideally for consumer electronics devices
• 3+ years of experience in a managing position, ideally with personnel responsibility
• Excellent level of English and French language
• Advanced technical knowledge regarding consumer electronics (focus on mobile phones)
• Advanced project management experience
• Analytical skills
• Willingness to travel
• Very good presentation skills
• Position in the world’s leading global company
• Professional growth based on performance
• Continuous training
• Wide range of benefits – 5 weeks of holiday, recreation/wellness vouchers, Cafeteria system, contribution to pension/life insurance etc.
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
