Value Added Services Support Engineer

Cosmote Telecommunications

20-04-2012 | EXPIRA LA 20-05-2012

Job expirat

RESPONSABILITATI

Administrates, operates and maintains equipments and applications for value added services:

VMS (Voice Mail Service);
SMSC (ShortMessageServiceCenter);
WHC (Who Call);
NFM (Notify Me);
MMSC (MultimediaMessageServiceCenter);
Other systems for Value Added Services;

2. Monitors and ensures secure access to the administered systems and applications.

3. Ensures data security by periodic back-up.

4. Executes periodic maintenance according to vendor’s specifications.

5. Interface with the providers in order to report and solve the problems according to procedures that have been agreed with providers. Gives technical support in case of provider’s interventions.

6. Monitors and solves alarms and technical issues when they appear related to the administered systems and applications.

7. Monitors systems and applications’ performance and acts proactively to ensure their functionality.

8. Ensures installation of new applications and upgrades of existing ones or provides technical support whenever these are performed by third party vendors

9. Executes work orders and pursues their effects.

10. Analyses and solves customer or other offices or departments complaints with respect to the administered systems and applications.

11. Solves urgent issues as well as night or week-end intervention.

12. Reports special events that have occurred at the workplace to the superiors.

13. Produces periodical or at request reports.


CERINTE

University degree in electronics, telecommunication or related fields;

Experience in administrating Unix – 1 year;

Experience in administrating data base (Oracle, MySQL, Sybase) – 1 year;

Good knowledge of GSM technology;

Good knowledge of English;

Good knowledge of operation systems and the following applications: SUN Solaris, Unix, Windows, MS Office etc;

Knowledge of data base management: Sybase, Oracle, MySQL etc;

Knowledge of data and telecommunication network.

Abilities:

Working in stress conditions;
Analytical thinking;
Ability to gather, synthesize and present information;
Meeting dead-lines;
Written communication skills.

Only the suitable candidates will be contacted for an interview!


You can apply by the 27th of April!


DESCRIEREA FIRMEI

COSMOTE Romania, member of the Greek-based COSMOTE Group, was launched in December 2005 with the purpose of making mobile telephony accessible to all Romanians. COSMOTE Romania is committed to changing the mobile communications landscape for the benefit of the Romanian consumer by offering competitive services at the most affordable and accessible tariffs. Sharing COSMOTE Greece corporate philosophy, COSMOTE Romania brings to the Romanian market the Group s vision, creativity, commitment and customer centric philosophy. COSMOTE today has the widest presence in South Eastern Europe in mobile telephony, offering its customers clear benefits, quality of service and value for money. COSMOTE Romania is committed to bringing the same level of satisfaction and success to the Romanian market. The company s management team consists of highly qualified experts from the mobile telecommunications industry and key executives from Greece and Romania instilling wealth of technical, commercial and brand development knowledge. COSMOTE Romania is one of the most active employers on the market, expanding its team by 50% from 400 in December 2005 to 600 at the end of August 2006. Under the slogan - Together We Grow- , COSMOTE Romania s employee philosophy is focused on combined professional development and company growth, teamwork, innovation and enthusiasm. For more information, please access www.cosmote.ro.