Training Specialist

Cosmote Telecommunications

10-05-2012 | EXPIRA LA 09-06-2012

Job expirat

RESPONSABILITATI

Organizes, maintains and plan in class, online and on the job training courses, inside and outside Bucharest;
Plan the courses objectives and delivering them as planned;
Prepare reports on training courses, draw-up assessment reports for all courses participants;
Coordinates, develops, adapts, delivers and manages training programs, according to the identified needs, inclusively in a variety areas of retail;
Develops, translate and adapts the course materials, updates training materials.
Demonstrates exceptional customer service skills and ensure that trained staff provides them, as well.


CERINTE

Knowledge about Romanian telecom market and retail field;
University degree (socio-human and/or technical)
Training or previous experience in training and/or sales telecom;
English knowledge – advanced level (written and spoken);
Travel availability up to 50% of the schedule/month;
Computer operating advanced knowledge: Microsoft Office (Word, Power Point, Excel, Outlook);
Clean driving license B category, at least 1 year old.
Able to take initiative, ability to identify and solve problems;
Creativity, innovation and very good planning, presentation and communication skills;
Open-minded, energetic, dynamic, enthusiastic, sociable;
Ability to assimilate and process information very quickly;
Capacity to adapt to changes and special situations;
Maintains own knowledge and performance in line with the evolution of the market and the company.


DESCRIEREA FIRMEI

COSMOTE Romania, member of the Greek-based COSMOTE Group, was launched in December 2005 with the purpose of making mobile telephony accessible to all Romanians. COSMOTE Romania is committed to changing the mobile communications landscape for the benefit of the Romanian consumer by offering competitive services at the most affordable and accessible tariffs. Sharing COSMOTE Greece corporate philosophy, COSMOTE Romania brings to the Romanian market the Group s vision, creativity, commitment and customer centric philosophy. COSMOTE today has the widest presence in South Eastern Europe in mobile telephony, offering its customers clear benefits, quality of service and value for money. COSMOTE Romania is committed to bringing the same level of satisfaction and success to the Romanian market. The company s management team consists of highly qualified experts from the mobile telecommunications industry and key executives from Greece and Romania instilling wealth of technical, commercial and brand development knowledge. COSMOTE Romania is one of the most active employers on the market, expanding its team by 50% from 400 in December 2005 to 600 at the end of August 2006. Under the slogan - Together We Grow- , COSMOTE Romania s employee philosophy is focused on combined professional development and company growth, teamwork, innovation and enthusiasm. For more information, please access www.cosmote.ro.