Training Manager

GENPACT ROMANIA

17-07-2012 | EXPIRA LA 16-08-2012

Job expirat

RESPONSABILITATI

- Ensure successful kick off for each internal training program batch post sign off, with all necessary arrangements across Europe
- Get respective training curriculum signed off by management and operations SPOC and keep updated
- Understand demand vs. supply and plan the programs accordingly
- Full program management including regular team meetings with the participants
- Supervise the learning process for all batches
- Follow up on learning completed, share weekly progress and identify any knowledge gaps, issues with proposed remedial plan
- Measure success of program, track progress and report out status regularly
- Ensure seamless program completion with final assessment and certification
- Act as a single point of contact for all participants while they go through their curriculum
- Assess the ‘redeployability’ of participants and work with Recruitment / Ops Teams to internally redeploy people to processes post completion of training program


CERINTE

- 5+ years of experience in training
- Strong project management skills and experience
- Effective communications skills
- Problem solving attitude
- Negotiation skills
- Leadership skills
- Personal effectiveness
- Team working skills


DESCRIEREA FIRMEI

Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.