Job expirat
A major and fast expanding international BPO company is looking for qualified candidates to fill the position of
TEAM MANAGER who will be responsible for:
* achieving team SLA's;
* daily reporting for productivity;
* Quality Control processes in accordance with set guidelines;
* feedback to each team member to ensure adherence to quality requirements;
* getting the right people with the right skill sets for the job;
* performance improvement and career development and set performance goals.
The candidate should meet the following minimum criteria:
* knowledge of Accounts Receivable processes (for at least 4 years);
* university studies in finance/accounting;
* very good analitical skills;
* reporting skills;
* capacity to prioritize and organize time, budgets, processes;
* coaching skills and people management skills;
* communication skills;
* fluency in English and another European language.
Company offers real challenges, a lot of work, an above average compensation and benefits package, good career development possibilities in an international environment, they can offer fun and fully contribute to the success of young, dynamic and competent team members.
Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 70 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, UAE and Romania.