Team Leader for Outbound Sales team

Xerox

23-06-2016 | EXPIRA LA 23-07-2016

Job expirat

RESPONSABILITATI

Strive to maximize department revenue and meet or exceed individual and team sales targets
Coach, train, develop and assist in career development at the individual and team level
Regularly monitor individual productivity metrics on call volume, call duration, standing appointments and other relevant productivity metrics
Develop and monitor performance plans to include developing action plans based on daily, weekly and monthly analysis of all performance metrics
Assist with induction for new joiners and workforce planning
Continuously analyze and evaluate departmental productivity and identify opportunities for improvement of systems and processes
Work to build a team environment with strong morale, positive energy, consultative and a goal-oriented culture


CERINTE

Previous experience in a BPO company
2+ years of supervisory/management experience is required or progressive experience up to and including leadership, coaching and/or supervisory roles
2+ years proven consultative sales and business development experience with proven track record of repeatedly achieving targets
Proven communication skills (written, verbal, presentation and phone) with the ability to work with all levels of employee
Proven leadership skills
Highly analytical, with a track record of being a strong problem solver, capable of translating analysis and insights into actionable business plans

Preferred Qualifications:

Ability to learn quickly and handle complexity, change and ambiguity
Proven technical ability with customer-relationship management programs(salesforce.com)
Passion and knowledge of traditional and digital media and its competitive landscape


DESCRIEREA FIRMEI

With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.