Job expirat
-Recognize and reward individual and team level achievements
-Customer relationship management in a remote type of operation
-Participate in daily accounting activities and monitor Accounts Receivable activities
-Ensure Key Performance Indicators are met
-Minimize Customer issues and concerns proactively
-Build strong communication and close working relationship with the key stakeholders at Customer side just as with internal Genpact enabling functions
-Maintain knowledge and understanding of financial performance indicators per the respective operational teams ( billability elements, chargeable items towards customers)
-Identify and drive process improvement opportunities , projects aligned with business initiatives and customer needs
-Being responsible for the day to day leadership, daily operational team planning and performance deliverables. Identify training, coaching and budding opportunities and needs for all team members
-Drive improvement of customer related and business metrics
-Identify training, coaching opportunities and needs
-Build strong communication and relationship with the region and the customer team
-Drive standardization and productivity improvement within the team
-Share best practices across teams
-Attend meetings, give presentations and participate in projects in order to ensure smooth introduction of changes and satisfactory resolution of problems.
-Supervision of team performance ¿¿¿ coach, support and appraise. Screen and select team members as per customer requirements.
To be a part of our international team you need to have:
- University degree (in Economy, Accounting or Finance - advantage).
- Minimum 1 year experience in a management position (preferably in a similar position).
- Fluency in English and French.
- Leadership skills (motivating, feed back, coaching, developing direct reports, action oriented, delivering results).
- Excellent communication and interpersonal skills.
- Outstanding customer-orientation and energizing attitude.
- Analytical skills and experience in Accounts Receivable is an advantage
- The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
- Extensive training, locally and internationally, will be provided for the jobholder
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide with over 10 years of experience and more than 30,000 employees worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, UK, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.
What makes us different is our people and processes! We are a continuously growing company and our employees are provided with continuous trainings to keep learning and outstanding career opportunities in multiple business areas across the globe.
We are currently expanding our team in Bucharest and Cluj and are looking for career oriented individuals to be part of a great global team.
