System Monitoring Technician

eMAG.ro

18-02-2016 | EXPIRA LA 19-03-2016

Job expirat

RESPONSABILITATI

Company: eMAG
Location: Bucharest, Romania
Job Status/Type: Full Time, Permanent
Job Category: IT
Industries: Internet
Career Level: Junior
Starting date: As soon as possible

As a part of the Infrastructure Monitoring Team, you will be responsible for monitoring the uptime of internal systems and applications. In case of an incident, you will ensure proper escalation to the support teams.
This position requires work in night shifts to support a 24/7/365 work environment.

Responsibilities
Monitor events and alerts through dedicated applications and monitoring tools
Escalation of the incidents to responsible engineers as required by procedures
Following up incidents to their resolution
Record information such as problems occurred, actions taken and create reports
Complete and distribute Post Incident Reports


CERINTE

Associate Degree/Technical Certification or in progress studies performed in Computer Science or related filed or 1 year related Network Operations/Help Desk experience and/or training or equivalent combination of education and experience
Passionate about PCs, servers and how they work
Knowledge of and/or experience with MS Windows or Linux OS
Programming, networking or web design basic skills are a plus


BENEFICII OFERITE

Competitive salary package
Attractive additional benefits policy
Integration program in a professional, young & dynamic team
Having the opportunity to work with the latest technologies
The opportunity to work in a pleasant and friendly team, and also a highly professional environment where you will have the chance to learn on a daily basis, and develop your career


DESCRIEREA FIRMEI

Lansat în 2001 ca un magazin online de sisteme de calcul si produse de birotica, eMAG se numara printre creatorii pietei de comert electronic din România. Adaptarea permanenta a serviciilor la realitatile pietei sii orientarea catre client au propulsat si au mentinut eMAG în pozitia de lider constant al pietei.

eMAG are un portofoliu în care se regasesc atât produse si solutii IT si de comunicatii, cât si echipamente electronice si electrocasnice, oferta sa extinzându-se permanent. Compania opereaza magazinul www.emag.ro precum si douasprezece showroom-uri deschise în Bucuresti (Crangasi& Baneasa), Iasi, Ploiesti, Pitesti, Cluj, Brasov, Timisoara, Oradea, Constanta, Galati, si Craiova.

In cei 14 ani de activitate, echipa eMAG a crescut in ritm alert, ajungand in prezent la un numar de aproximativ 1900 de angajati. eMAG sustine in continuare dezvoltarea fortei de munca din Romania, oferind locuri de munca de inalta specializare, intr-o piata in plina evolutie