24-02-2007 | EXPIRA LA 02-03-2007
Job expirat
Is responsible for the overall end user satisfaction in the allocated accounts, delivering high level end user focused training to financial markets¿ experts.
Responsibilities will also include to:
- Build & own the relationship to key stakeholders in the financial marketplace in their sector of expertise and act as their competent partner.
- Design and deliver workshops & trainings for customers focusing on financial market topics leveraging on his previous market experience and area of financial market specialisation.
- Identify customised model solution opportunities in both countries and work with the company and its subsidiaries to propose and secure business through consulting and Desktop Design Group involvement where available
- Have a pro-active approach to clients, in conjunction with Account Managers, by demonstrating quality of service to effectively compete against competition and act upon sales opportunities to increase company's market share.
- Be available for other client trainers who need specialist training support for their users and extend specialist product knowledge to colleagues within the Client Training team and other departments as required.
- Analyse client's current usage of products and suggest "best practices".
- Be always top informed about financial markets developments.
- Co-operate on an international basis to share knowledge and best working practices.
- Degree in Economics with a major in Financial Markets.
- Two/Five years experience in a financial markets front, middle or back office role e.g. broker, equity sales, trader, analyst.
- Studying towards or holding a professional qualification e.g. ISMA, CFA, SFA, ACI Diploma is desirable.
- Strong Financial Markets knowledge is essential.
- Experience of working in a customer focused support role, ideally with training experience.
- Relationship building, presentation and communication skills are essential.
- Excellent problem solving skills and a proactive and customer-oriented attitude.
- Advanced experience of the Microsoft product suite, particularly Excel
Lider pe piata austriaca in domeniul recrutarii on-line, ISG Personnel Management furnizeaza SOLUTII COMPLETE in domeniul resurselor umane la standarde europene, recunoscute si verificate in peste 10 ani de experienta.
