SERVICE MANAGER - HVAC

Grafton Recruitment

04-02-2014 | EXPIRA LA 06-03-2014

Job expirat

RESPONSABILITATI

Monitoring the execution vs. Annual Operating Plan objectives, based on the key business metrics: revenue, gross profit and operating income;

- Supervizing the service sales team, ensuring that they develop long-term customer relationships, maximizing account penetration and customer retention with building owners;

Managing the service fulfillment team and its processes with the goal of operational excellence;
Optimiziting the Backlog for the country and manages the forecast;
Improving customer satisfaction index, investigating concerns, implementing corrective actions and communicating with customers and staff as needed.


CERINTE

Minimum 5 years experience on a technical manager role in HVAC engineering;
Strong commercial orientation;
Technical university degree in HVAC;
Excellent interpersonal, leadership, and communication skills;
Fluent English language.


BENEFICII OFERITE

Company offers real challenges, a lot of work, good career development possibilities in an international environment, they can offer fun and fully contribute to the success of young, dynamic and competent team members.


DESCRIEREA FIRMEI

Founded in 1982, Grafton Recruitment has established itself as a world class provider of recruitment solutions. Grafton has experienced an impressive growth pattern in the last five years. The network has built to a total of 70 branch operations spanning 19 different countries including the United Kingdom, Republic of Ireland, Chile, Czech Republic, Slovakia, Hungary, Poland, Lithuania, Russia, Portugal, France, Austria, Belgium, Turkey, UAE and Romania.