Job expirat
- Follow up on existing Services Level Agreements and continuously monitoring the performance;
- Assist the definition and the implementation of processes to achieve the service levels required;
- Research tools and implement to automate the reporting of the service levels;
- Regularly report to management on the performance of the agreed SLAs internal and external;
- University Degree;
- 2-3 years in similar IT position;
- High level of planning and organizing skills;
- High level of communicative skills;
- English - advenced level;
- Analytical abilities; team work.
ING Bank Romania is part of ING Group, international financial institution of Dutch origin, offering banking, insurance and asset management services to 60 million clients in 50 countries, through its 112,000 employees.
In 2004, ING Bank celebrated 10 years of presence on the Romanian market, being the first international bank to open a branch after 1989.
ING is dedicated to deliver financial services valued by clients.
We can only achieve this mission through our people.