Job suspendat de catre administratorul site-ului
QUALITY CONTROLLER: www,global-recruting.com
Nr pozitii vacante: 10
Job Position: QUALITY CONTROLLER FOR DEBT COLLECTIONS
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The ideal candidate:
- experience in Debt Collection is mandatory
- should have the pedagogical skills of a trainer, because the person will assume the trainings on Debt Collection
- open, dynamic, positive attitude
- attention to details, accuracy in the reports
- the person should have a potential in management skills because in the future the person might assume an important position in the Q&T department.
The general tasks of the Quality Controller are the following :
- follow-up the quality of the work of agents, using the tools defined for the project (quality evaluations/analysis)
- provide feedback to each agent regarding the quality of his/hers work, provide global feedback to the team
- communicate to the team the new work procedures when necessary (by using the projects intranets and by organising reunions with the team).
- consolidate the quality reports and alert the Quality and Training Manager and the team management on any issue discovered
- communicate with the client regarding the quality indicator
- participate in the training process when designated as trainers
Pentru a aplica va rugam CV in franceza / romana pe www.global-recruting.com
QUALITY CONTROLLER: www,global-recruting.com
Nr pozitii vacante: 10
Job Position: QUALITY CONTROLLER FOR DEBT COLLECTIONS
Read More
The ideal candidate:
- experience in Debt Collection is mandatory
- should have the pedagogical skills of a trainer, because the person will assume the trainings on Debt Collection
- open, dynamic, positive attitude
- attention to details, accuracy in the reports
- the person should have a potential in management skills because in the future the person might assume an important position in the Q&T department.
The general tasks of the Quality Controller are the following :
- follow-up the quality of the work of agents, using the tools defined for the project (quality evaluations/analysis)
- provide feedback to each agent regarding the quality of his/hers work, provide global feedback to the team
- communicate to the team the new work procedures when necessary (by using the projects intranets and by organising reunions with the team).
- consolidate the quality reports and alert the Quality and Training Manager and the team management on any issue discovered
- communicate with the client regarding the quality indicator
- participate in the training process when designated as trainers
Pentru a aplica va rugam CV in franceza / romana pe www.global-recruting.com
QUALITY CONTROLLER: www,global-recruting.com
Nr pozitii vacante: 10
Job Position: QUALITY CONTROLLER FOR DEBT COLLECTIONS
Read More
The ideal candidate:
- experience in Debt Collection is mandatory
- should have the pedagogical skills of a trainer, because the person will assume the trainings on Debt Collection
- open, dynamic, positive attitude
- attention to details, accuracy in the reports
- the person should have a potential in management skills because in the future the person might assume an important position in the Q&T department.
The general tasks of the Quality Controller are the following :
- follow-up the quality of the work of agents, using the tools defined for the project (quality evaluations/analysis)
- provide feedback to each agent regarding the quality of his/hers work, provide global feedback to the team
- communicate to the team the new work procedures when necessary (by using the projects intranets and by organising reunions with the team).
- consolidate the quality reports and alert the Quality and Training Manager and the team management on any issue discovered
- communicate with the client regarding the quality indicator
- participate in the training process when designated as trainers
Pentru a aplica va rugam CV in franceza / romana pe www.global-recruting.com
Locuri de munca in Romania si in Strainatate