Job expirat
• Supports Spanish customers, strong language is a must
• Will take issues via phone, email, web and chat
• Contributes to the operational business relationship management of large accounts and client partners, may manage the operational business relationship of accounts
• Resolves operational issues, which may require collaboration with cross organizational teams, in support of the customer requirements
• Consults and advises on operational matters of low complexity to internal clients on peer level
• Supports solutions that impact multiple business units and/or countries
• Typically partners with internal clients at peer level.
Education and Experience Required
• First-level university degree or equivalent experience.
• Typically 1-3 years of related experience with experience, preferably in supply chain, customer service, procurement or financial management.
Knowledge and Skills Required
• Strong communication skills (e.g. written, verbal, presentation); mastery in English and Spanish
• Strong problem solving skills
• Developing ability to establish and maintain good relationships with external customers / partners on peer level and one level above.
• Strong research and analytical skills.
• Demonstrated familiarity with Microsoft Office tools, particularly Excel, Word, and PowerPoint. Salesforce knowledge is beneficial.
• Basic project management skills or desire to grow project management skills
• Developing ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
