13-02-2014 | EXPIRA LA 15-02-2014
Job expirat
- Outbound calls to small and medium business customers
- Primarily focusing on sales of emerging telecom technologies
- Also responsible lead generation and capturing customer data through engaging conversations
- English proficiency (speaking, writing, understanding) or bilingual proficiency (English and French)
- Availability to work on a late schedule 18:00 - 02:00, Monday - Friday
- Strong knowledge and experience utilizing sales techniques and strategies
- Strong knowledge of emerging telecom technologies and Internet technologies
- Strong analytical ability in discerning priority and non-priority issues; making decisions from a number of alternatives based on logic and fact
- Ability to recognize and act on profitable business opportunities
- Demonstrated ability to negotiate skillfully, even in challenging situations, seeking a balance between client and business needs
- Desire to set and achieve challenging work goals for self
- Flexibility and self motivation in dealing with rapidly changing priorities and work volumes
- Excellent oral and written communication and presentation skills in dealing with individuals from all organization levels
Stable job - we offer permanent labor contracts
Flexible time - we offer flexible work schedules, with 4, 6 or 8 hours per day
International career - we offer regular training (Training Academy) and international career opportunities
Multilingual exposure - we serve international clients daily – join us and improve your spoken and written language skills with native speakers
Positive environment - we care about the well-being of our employees, invest in their development, encourage fun and team building initiatives
Community projects – we run CSR (Corporate Social Responsibility) events all year long. Make the world better, together with us!
All the main things you need to know about TELUS International Europe, in a nutshell!
TELUS International Europe (formerly CallPoint) is a leading European provider of multilingual contact center and business process outsourcing solutions and a proud member of the TELUS International family. TELUS International is a global business process outsourcing company with almost 16,000 employees around the world, including in Canada, the United States, Europe, Latin America, the Philippines, and the United Kingdom.
With over 150 million customer interactions annually via voice, email, chat and social media, across the telecommunications, utilities, finance, retail, and high-tech industries, TELUS International enables customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.As the global arm of TELUS, TELUS International is backed by a leading national telecommunications company in Canada, with €8.4 billion (CAD $11 billion) in annual revenue and 13.2 million customer connections. For more information, visit: www.telusinternational.com.
