Job expirat
• You will help in liaising with customers – distributors, agents etc – to register their orders, perform checks and follow-up on for a major international company in the following business languages: Spanish or Italian.
• Effective and Efficient handling of customer inquiries (stock availability, delivery- times, special production enquiries and preparations, price, technical & marketing issue’s)
• Create orders in SAP/ERP
• Control and monitor the progression of order from input stage, production, allocation and dispatch to invoicing and effected delivery.
• Communication to customers and sales force of stock or, if not available, alternatives including negotiating stock with other countries.
• Follow-up with Logistics/planning/warehouse to ensure smooth delivery
• Correct invoicing of supplied materials
To be part of our internationally team you need to have:
• University Degree
• Written & verbal fluency in Italian.
• Fluency in English
• Excellent customer focus (phone skills included) and strong commercial skills
• SAP/ERP knowledge is preferable
• Previous work experience preferably Commercial, Logistics and/or Customer Service are not compulsory but would be an asset.
• MS Office User
• The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
• Extensive training, locally and internationally, will be provided for the jobholder
Career impact with Genpact!
Genpact is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world in the areas of Accounting, Customer Relationship Management, Procurement and Supply Chain, Banking, Insurance, Analytics, IT Infrastructure and Software services. We were the pioneers of our industry when we started operations in India as a part of General Electric 12 years ago, and our customers today are Fortune 500 market leaders across banking & financial services, insurance, manufacturing , transportation, healthcare, pharmaceuticals, automotive, consumer goods and retail, media & business services. Genpact is a public company listed on the New York Stock Exchange under the symbol "G".
Genpact has over 36,000 employees around the world, in China, India, Philippines, Mexico, Guatemala, USA, Hungary, Romania, Spain, the Netherlands, Morocco, and South Africa.
We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
