OPERATOR CALL CENTER

RESPONSABILITATI

- Preluare solicitari telefonice, e-mail
- Inregistrarea in aplicatie a solicitarilor si cererilor de suport venite din partea clientilor externi si interni
- Rezolvarea in timp util a solicitarilor
- Comunicarea raspunsului catre clienti intr-o maniera profesionala
- Transmite catre clienti informatii legate de stadiul reparatiilor

CERINTE

BENEFICII OFERITE

- Posibilitatea de a lucra intr-un mediu profesionist, dinamic.
- Pachet salarial motivant

DESCRIEREA FIRMEI

SCOP is committed to creating a global environment that respects diversity and individuality. To best utilize and develop our partners¿ many talents, we invest in their education and training. We have constructive and open lines of communication, and establish goals with our partners. We encourage them to participate in setting these goals and judging their own performance.
Throughout the years we have developed a system of training and on-going learning. It helps our partners improve their results, and thus the company¿s aggregate results, creating the means for the future development. Every manager is a coach for his or her team.
Scop¿s working group is also guided by respect, a special attention and dedication to all that is important to our partners, to respecting values, priorities, standards and expectations.
We have a team of diverse, talented, action-orientated people who demonstrate spirit, pride, determination, commitment, passion and integrity. The team has three main branches: marketing, sales, technical. All of them give support in all areas of action and they also supervise the distribution process for products ranging from PC¿s and notebooks to networking, multifunctional products and video projectors