Job expirat
Customer contact is the main emphasis of this demanding and very busy role. Every contact is an opportunity to impress and improve sales. You'll provide a team of sales professionals the pre-sales support to deliver best of breed products, solutions and services.
Responding to inquiries, advising on optimal solutions, contributing to competitive quotation and assisting at external sales events, you'll add strength to the whole sales process, building up our image and encouraging the sharing of knowledge.
We are looking for:
Bachelor's (undergraduate) degree in Business or sales or equivalent experience
Professional English, any other language is a big plus
Broad knowledge of administration, report generation and database input
Ability to work with minimum supervision
Experience in one or more of the following:
One or two years experience in sales admin support job with basic administrative & clerical support for sales and in sales for advanced level role.
Experience in calling to customers
Extensive external customer interface experience
Experience in taking care of ongoing business
Experience in maintaining strong working relationships and effective lines of communication with customers and internal partners
Experience in answer to a wide-range of complex customer inquiries (non-standard solutions)
Experience in complex customer inquiries requiring research (order status, quotations, configurations, product delivery and support issues)
Experience in customer training / product installation and demonstrations
Experience in acting as liaison between customer, sales/support team & supporting divisions / business centers
Experience in preparing proposals to customers
Focused expertise in High Availability Computing, Internet/Intranet technologies, Data Warehousing, Network and Systems Management, and/or Systems Consolidation.
System administration
Skills include:
Knowledge in IT Tools (database system; MS-Office and computer tools…)
Exchange, SQL technical knowledge and experience
Basic knowledge of general administrative/clerical processes
Knowledge of sales support processes (order tracking; quotations; configurations;product delivery & support)
Telephone skills
Clear communication skills
Customer-oriented ability
Interpersonal skills
General understanding of procurement processes
Creative ability
Quality and details oriented
Organizational skills
HP invites you to apply on www.hp.com/go/jobs
HP dreamed of pioneering e-commerce and m-commerce…and it\'s happening. We dreamed of intelligent appliance, infrastructure and e-solutions…and it\'s happening, too.
All it takes is imagination. Lots of it. Which is why our approach is not just to sell boxes.
Our sales organization delivers a unique customer experience. We think of the business as a whole. We work together to sell strategic solutions as well as stand-alone products. And that\'s how we lead the e-services revolution
The impact of e-services is transforming our customers\' business…transforming the experience of their customers…transforming our customers\' value…enabling us to become catalysts in creating processes, redefining industry structures and changing the markets in which we operate.
We\'ve built a sales operation with offices throughout the world. In every one of them is a team of inventive, capable people…committed to serving their customers and with the drive to meet demanding targets.
