Job expirat
Leading a team of about 50 people, coordinating the Operations managers/ Team leaders in the area of IT help desk processes
At least 4-5 years in a managerial role leading a team of 25-30 people
Client interaction and coordination
Communicate on a regular basis with Global operation
Participate in the recruitment process of new team members
Train new team members
Resources planning to meet team goals and objectives.
Identify training
Share best practices across teams.
Participate in projects in order to ensure smooth introduction of changes and satisfactory resolution of problems.
Multinational Company
