Online Customer Service Representative

NISSA

18-10-2013 | EXPIRA LA 17-11-2013

Job expirat

RESPONSABILITATI

- Takes inbound calls from customers and acts according to their requests;
- Serves promptly and professionally every client by providing information about NISSA products;
- Confirms orders by providing information about delivery ;
- Offers new products, additional products and outfits;
- Promotes NISSA products and all the existing campaigns;
- Takes customers feedback and makes a weekly report;
- Performs translations;
- Performs international market research for new partnerships.


CERINTE

- Good knowledge of PC (MS Office, E-mail, Internet);
- English and French - or English and another language of the following: German, Spanish, Italian, Bulgarian – advanced level;
- Knowledge regarding Online market - Fashion category, both on the national and on the international market;
- Experience in a call center or telephone sales;
- Very good communication skills, clarity and consistency in speech;
- Focused and distributed attention.


DESCRIEREA FIRMEI

Compania a luat nastere in anul 1993 si are ca obiect de activitate producerea si comercializarea propriilor colectii sub marca proprie.
NISSA inseamna in tot ce face creativitate, dinamism, deschidere, indrazneala, grija pentru detalii si frumos si nu in ultimul rand consecventa.
Colectiile NISSA se adreseaza: adolescentilor: casual si sport, si pentru persoane cu varste cuprinse intre 25-45 ani: casual, office si de seara.
Produsele sunt promovate atat in magazile proprii cat si in magazine agreate de noi.