Job expirat
The jobholders will provide advance IT support via phone, e-mails and web cases for clients in French and Italian, during business hours.
This involves knowledge and proficiency for usual software packages like Windows Operating Systems, Microsoft Office 95/97/2000, connectivity and PC hardware configurations. The cases can also be solved via remote access.
¿ Basic Knowledge ¿ understanding of Microsoft Windows, Microsoft Office, Internet Explorer,
¿ Fluency in both Italian and French is mandatory;
¿ Good command of English;
¿ Very good communication skills;
¿ Customer service skills, orientation and team spirit.
The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
Genpact is the leading provider of Business Services & Technology Solutions worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India as well as in China, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services & Program Management.
