Junior IT Helpdesk German Speaker

Xerox

23-06-2016 | EXPIRA LA 23-07-2016

Job expirat

RESPONSABILITATI

We have an immediate need for a Windows Administrator willing to learn and to work in a team, with good knowledge of Microsoft environment, network equipment, and hardware phone setup.

Responsibilities:

- Install, configure and maintain new hardware and software;
- Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems;
- Backup and restore data;
- Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution;
- Applies understanding and knowledge of information systems products and services to assist users;
- Coordinates referrals to appropriate technical, professional, or service personnel;
- Receives and prioritizes issues and forwards using appropriate escalation procedures;
- Configuration of Polycom phones and BlackBerry phones;
- Deploying images on devices (PC’s, laptops);
- Encryption software configuration.


CERINTE

- Excellent German;
- Good Windows 7 administration skills (user accounting, file systems, security, HDD’s , device drivers, etc);
- Server Administration basic knowledge (Windows Server, Active Directory, DNS, DHCP etc.);
- Good knowledge of the Microsoft Office;
- Excellent troubleshooting skills;
- Willing to learn, watchful to details;
- Calm, stable person.


Nice to have:

- Degree in computer engineering
- English language knowledge


DESCRIEREA FIRMEI

With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.