IT SUPERVISOR

Athenee Palace Hilton Bucharest

30-03-2011 | EXPIRA LA 29-04-2011

Job expirat

RESPONSABILITATI

• Support the implementation of Information Technology to the hotel in accordance with company Information Technology strategies and priorities;
• Support and ensure business continuity in the hotel;
• Ensure that Information Technology standards and best practices are communicated, implemented and measured in the hotel.
• Assist measuring Information Technology costs, benefits and performance in the hotel.
• Assist in maximising opportunities to reduce IT costs through effective purchasing & negotiating maintenance contracts
• Ensure guest IT queries are managed to defined standards with minimal risks.
• Provide support with IT related queries for guests and team members.
• Ensure that standards and best practices are communicated, maintained and measured
• Ensure the hotel adopts and maintains brand standards for guests and business services in relation to IT services and offerings.
• Support the business in the preparation of contingency plans & coordinates the regular testing
• Provide IT support to other Hilton hotels when required.
• Ensure that hotel data is secured and in line with stated standards and best practices
• Ensure Access Control is in line with stated standards and best practices
• Support managing the local process for issue management, enhancements and application fixes.
• Supports regular self-evaluation of IT practices are completed and communicated.
• Assist in local implementation projects


CERINTE

• Computer School or similar
• IT qualification / training
• At least 3 years practical working experience in a service orientated IT operation.
• Sound technical understanding of the management of IT in a service organisation.
• Ability to speak and write English (Business Level)
• Knowledge of the hospitality industry (preffered)
• Knowledge of job related technology i.e. Fidelio / Opera, Networking, Micros, Oracle Financials, Charisma, Sun.
• Management and organisation skills;
• Good communicator at all levels
• Ability to implement and maintain standards
• Pro-active and acts on own initiative
• Time management skills
• Self-motivated
• Drive and determination
• Clear voice and well spoken


DESCRIEREA FIRMEI

Athénée Palace Hilton Bucharest (Romania) is located in the heart of a busy city, just 40 minutes’ drive from Henri Coanda International Airport, within walking distance to lively restaurants and bars, art galleries and concert halls. You'll find plenty to do in this warm and friendly city when it’s time to unwind.
The hotel has 272 guest rooms of which 49 Executive Floor rooms with their own exclusive Club Room and reception. The hotel features a business center with 11 meeting rooms, 2 restaurants: Café Athenee, Roberto’s and an English Bar.

Start now your career with Athénée Palace Hilton Bucharest!