28-09-2011 | EXPIRA LA 28-10-2011
Job expirat
The role of the IT Support Engineer is to support the IT needs of the end-users based in the Bucharest office and other European offices. They will also be liaising with the IT engineers based in Dublin for server and core services related solutions. The IT Support Engineer's role is people, service and support oriented, as well as an IT technical role.
Main Responsibilities:
Provide users with Server and Desktop Operating system support, Windows, Mac OS X, Linux.
Support users with office automation tools, such as MS-Office and Outlook client.
Specify, install, configure and handover new PC's and Laptops to users, as needed.
Maintain and patch the network connection, as well as the users' stations to the LAN.
Participate in the budgeting of IT equipment for the Bucharest office.
Support Bucharest Engineering labs
Support Bucharest Conferencing rooms
Support mobile devices
Occasionally provide short-term support to other Adobe offices.
Participate in the maintenance and upkeep of the MDC, IDC's (Server rooms).
Preferably educated to Degree level or equivalent with a minimum of one years experience in a similar IT environment.
Good verbal and written communication skills in English and preferably in one other European language (German, French, Russian)
Able to prioritise and meet deadlines.
Numerate, with a high degree of accuracy and attention to detail.
Able to work on own initiative and also as part of a team.
Enthusiastic, self-starter who works in a pro-active manner, providing solutions.
Very good inter-personal skills with the ability to communicate clearly at all levels.
Must be people, service and support oriented.
Motivation and reliability are extremely important as well as a commitment to achieving committed tasks within the agreed time scales and budget.
Ability to work on own initiative and handle multiple projects.
Basic ITIL knowledge.
Remains calm in a crisis and maintain a sense of humour.
Windows XP, Windows 7, Mac OS X, Linux, VMware ESX
Windows Server, DHCP, WINS, IP, FTP, Network printing; HP server hardware and Lenovo laptops specification and maintenance.
Linux/VMware ESX administration is a highly desirable.
Hardware and software installation and upgrades on Windows and Mac OS X platforms.
Android
We offer the opportunity to build a career in a rapidly expanding software company, working with international technology groups. Excellent benefits package including Stock Options Plan, Medical and Life insurance, and more.
Adobe believes personal fulfillment and company success go hand in hand, sustaining one another. In fact, our dynamic, rewarding working environment is well known - including eight years on FORTUNE magazine's "100 Best Companies to Work For" and other, similar accolades. By hiring the very best and brightest, Adobe continues to be a simply better place to work - creating a dynamic environment today and providing incentives for future achievement.
Send your resume and portfolio to: hr-romania@adobe.com
Only applications containing portfolio will be taken into consideration.
The position is temporary with the possibility of becoming permanent after a few months
Adobe s office in Romania serves as a Research and Development center and focuses on improving Adobe products such as Dreamweaver, Flex and AIR, and researching related web technologies. The center also provides Adobe with greater access to the business community and the expertise in the growing Eastern European market.
You will find here a Research and Development Center with passionate, exceptional and unique individuals who use their skills to shape the next web technologies. You will be a part of a dynamic and rewarding work environment which is well-known around the world. You will discover the excellent benefit plans and challenging programs at Adobe. Adobe believes personal fulfillment and company success go hand in hand, sustaining one another. In fact, our dynamic, rewarding working environment is well known including seven consecutive years on FORTUNE magazine100 Best Companies to Work For and other, similar accolades. By hiring the very best and brightest, Adobe continues to be a simply better place to work creating a dynamic environment today and providing incentives for future achievement. Adobe is an equal opportunity employer.