Job expirat
- Answer phone calls and emails from customers.
- Identify customer questions and offer complete and accurate answers.
- Understand customer problems and provide proactive solutions that exceed customer expectations.
- At least one year prior work experience with a network of at least 50 computers.
- General knowledge of basic software configuration ( Windows, Office, Linux )
- Basic network servers knowledge ( DHCP, DNS, WINS )
- Experience with CPanel would be a plus.