23-04-2007 | EXPIRA LA 23-05-2007
Job expirat
Daily:
- analyzes and understands the customer's needs and provides technical and functional support so that the system should be used at its best;
- explains to the users the system's processes and the impact of their actions within an integrated system, providing them with a global vision of the system;
- guarantees the continuous training of the key and final users;
- carries out the processes and guarantees the observation of the data and of the established parameters;
Weekly:
- shares with the other helpdesk analysts his experience and knowledge regarding the application and the users;
- informs the other analysts about the decisions taken regarding his module/s, decisions that can have an impact upon their projects;
Periodically:
- keeps the users informed and prepares them for all kinds of changes the system may undergo;
- sets up the system so that it may be best applied by the users;
- identifies and initiates new practices that can lead to some organizational changes;
- organizes trainings with key and final users
- proposes the best alternatives (set up changes, technical developments);
- makes unitary and integration tests;
- tests and follows up the projects and their migration towards other test environments or the production environment;
- supplies support along the projects and makes post-mortem analysis.
- University Graduate;
- PC skills: Windows, Office (Word, Excel, PowerPoint) - average level; SQL - average level; data bases - basic knowledge;
- good knowledge of English and French;
- work experience of at least one year within IT department;
- previous experience in IT projects, specifically in ERP-based projects;
- previous experience with handling web application would be an advantage;
- analytical and anticipatory thinking: knows how to analyze an internal customer's request and provides a suitable answer; anticipates the customer's needs;
- responsible, persevering, autonomous;
- creative / innovative: suggests system improvements and offers alternative solutions to the different problems that may appear;
- good debating skills;
- good communication skills;
- quality and result oriented;
- easily adaptable to changes;
- good team player.
Ubisoft is one of the leading publishers of game software worldwide.
The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels, with offices in 22 different countries.
Around 2.000 employees all work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers.
