IT customer support part-time/ full-time

Talent Reserve

10-03-2016 | EXPIRA LA 09-04-2016

Job expirat

RESPONSABILITATI

For a well-established company, a telecommunication operator for the business segment, part of an international group, with a continuous investment in the newest equipment and technology, serving premium clients and offering premium services, we are recruiting the right person for a CUSTOMER SUPPORT role (full time or part time (6h/ day) job.


CERINTE

RESPONSIBILITIES:

- offer on phone technical support
- answer and record requests regarding the functionality of Internet, Data and Voice services
- solve basic troubleshooting on network equipment in order to investigate and identify customers problems
- maintain permanent connection with customers

PROFILE:

- technical university education (student or fresh graduate)
- technical person with excellent communication and customer service skills/interest
- willing and able to learn quickly new skills and technologies
- fluency in English


BENEFICII OFERITE

OFFER
Beside the regular salary, you will have the opportunity to learn and grow toward higher level roles within the organization and will benefit from 100% reimbursement for pubic transportation costs.


DESCRIEREA FIRMEI

Mission Statement:

Talent Reserve offers a positive experience while delivering recruitment / executive search, career counselling, HR projects on customer request, aiming at the long term positive impact of its involvement for its clients and for the workforce.