Job expirat
On HR Helpdesk :
- Provide end to end HR query resolution to all defined stakeholders
- Logging 100% of the queries in the CRM tool
- Coordinate with all internal stakeholder to ensure issue resolution
- Communicating with the query initiator on status until issue closure.
On HR services:
- On boarding new employees to client by creating offer letters, employment contracts and new starter packs.
- Processing employee salary increases, Management Awards, allowances etc
- Maintaining HR Oracle database, ensuring highest standards of completeness and accuracy
- Supporting Recruitment by posting jobs and managing responses to candidates
- Coordination and payment of invoices on internal system.
- Coordinating Employee Benefits -Medical Plan, Long Term Disability Scheme, Pension Plan, Personal Accident Insurance, Employee Assistance Program.
- Creating and updating employee Personnel files in accordance with Data Privacy Regulations.
- Handling employee and HR Manager queries in a timely and effective manner
- Fluency in English
- In-depth knowledge of key HR processes and procedures
- High levels of customer focus
- Good IT skills including Excel, Word and preferably Oracle HR
- Ability to prioritize multiple tasks and work to deadlines
- Attention to detail
- Ability to work with a remote client base and provide accurate and up to date HR information when requested.
- Demonstrated team player
- Previous HR Admin experience will be considered a plus
Career impact with Genpact!
Genpact is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world in the areas of Accounting, Customer Relationship Management, Procurement and Supply Chain, Banking, Insurance, Analytics, IT Infrastructure and Software services. We were the pioneers of our industry when we started operations in India as a part of General Electric 12 years ago, and our customers today are Fortune 500 market leaders across banking & financial services, insurance, manufacturing , transportation, healthcare, pharmaceuticals, automotive, consumer goods and retail, media & business services. Genpact is a public company listed on the New York Stock Exchange under the symbol "G".
Genpact has over 36,000 employees around the world, in China, India, Philippines, Mexico, Guatemala, USA, Hungary, Romania, Spain, the Netherlands, Morocco, and South Africa.
We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
